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If you call a premium rate number it won't come out of your monthly minutes allowance – and you'll be charged at a higher cost than regular calls.
Then turn off 'premium' in the services, and toggle off 'premium numbers'.
The coverage checker will give a good idea of the level of service you can expect in a particular area.
Next, there are a few steps you can follow to try to boost your signal: If all the above fails, you can let us know you're experiencing coverage issues by logging a coverage fault.
Firstly, we strongly recommend you take all the steps outlined in "How can I improve my mobile signal? If these steps don't help, and you still think there's an issue, you can just chat with one of our Live Chat agents, by clicking on the 'Chat to us.' button on the bottom right-hand corner of the screen, and one of our agents will look in to this for you.
The more information you have the easier it is for the team to isolate the fault and put a fix in place.