Cached mode gal not updating

cached mode gal not updating-78
Why, when I initiate a "Download Address Book" it doesn't pick up the newly added user?How can I initiate a manual and immediate sync of the OAB either from the server or from the client? The only way i am aware of is: Remove outlook from cached mode Download Address Book and the new objects should be seen, return to cached mode...

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The cached mailbox and OAB are updated periodically from the Exchange Server computer.

The user can select Cached Exchange Mode or Online Mode during account setup or by changing the account settings.

A status window will open to indicate that the download is in progress and will close automatically when the download is complete.

(This could take several minutes) Step 2: Uncheck the box next to Download changes since last Send/Receive.

not the best solution perhaps but the only one i know of.

The problem you are facing is that by default the OAB is updated once per day.

In the Information to download section, select Full Details and in the Address Book section, choose \Global Address List. **NOTE** Please read this section carefully, or your update will not work!!

Step 3: The new version of the GAL will now be downloaded.

You can also deploy one mode or the other by using the Office Customization Tool (OCT) or Group Policy. But we can point you in the right direction if you want to learn how to turn on Cached Exchange Mode in Outlook 2013 or change how much email to keep offline.

If you’re an administrator, this article tells you about Cached Exchange Mode and Online Mode and helps you decide when to deploy each.

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